Trust & security

Built so your security team can sleep.

Documents are sensitive by definition. We treat the workspace they live in the same way — encrypted, audited, isolated, and observable from minute one.

Certifications

The paperwork your buyers expect.

SOC 2 Type II

Annual audit by an independent CPA firm covering security, availability, and confidentiality.

GDPR

Data Processing Agreement, EU data residency, DPO contact, subprocessor list.

HIPAA

Business Associate Agreement for healthcare customers, on Pro plans and up.

ISO 27001

In progress — target completion this calendar year. Roadmap available on request.

CCPA / CPRA

California-resident rights to access, delete, and opt out of sale of personal information.

21 CFR Part 11

FDA-compliant audit trails, e-signature manifests, and intent-to-sign attestations.

Controls

What's actually in the box.

Encryption

AES-256 at rest, TLS 1.3 in transit. Per-tenant key isolation on Enterprise.

Identity

SSO / SAML, SCIM provisioning, enforced MFA, IP allow-lists.

Infrastructure

Multi-AZ on AWS, RPO 5 minutes, RTO 1 hour, backups retained 35 days.

Data residency

Pick US or EU at workspace creation. Subprocessors disclosed and updated quarterly.

Access controls

Least-privilege engineering access, audited via internal AuthZ tooling, reviewed quarterly.

Audit logging

Every action — admin or user — written to an immutable log, exportable via API.

Responsible disclosure

Found something? We want to hear about it.

We run a coordinated disclosure program with a 90-day response window. Send vulnerability reports to security@sendmint.com using our PGP key.

We don't threaten researchers. We pay bounties on validated reports. We credit you publicly if you'd like, and we keep things quiet if you wouldn't.

  • Critical: $5,000–$15,000
  • High: $1,500–$5,000
  • Medium: $250–$1,500
  • Low: $50–$250 or swag